Refund Policy / Cancellation Policy

We strive to give our customers the highest quality products possible. If however you are not completely satisfied with a purchase, please contact us at 727-943-9498 or by email to sales@spongesdirect.com

  • You must contact us within 3 days of receiving your order to discuss refunds, partial refunds, returns and/or exchanges.
  • We do not accept returns or exchanges of used items.
  • International Orders
  • If the order cancelled within 48 hour from the date of the order, then total export fee will be refunded.
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