Refund Policy / Cancellation Policy

We strive to give our customers the highest quality products possible. If however you are not completely satisfied with a purchase, please contact us at 727-943-9498 or by email to sales@spongesdirect.com

• You must contact us within 3 days of receiving your order to discuss refunds, partial refunds, returns and/or exchanges.
• We do not accept returns or exchanges of used items.
  
  International Orders
• If the order is cancelled within 48 hours from the date of the order, then total export fee will be refunded.